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Essays on Civic Renewal

National Commission on Civic Renewal Second Plenary Session, continued
Panel Four: Politics & Civil Society

Contents

Panel One: Faith & Character
Panel Two: Community Service & Community Action
Panel Three: Youth
Panel Four: Politics & Civil Society

Panel Four: Politics & Civil Society

Witnesses:

Jim Walser Assistant Managing Editor,
Charlotte Observer

Charles M. Tampio
Vice President for Programs, The Close Up Foundation

Clare Scheuren
President, Board of Directors, Project Vote Smart

GALSTON: This is the fourth and final panel of our second plenary session, and the topic of this panel is politics and civil society. We have three presenters. . . . Our first witness will be Jim Walser, who is the assistant managing editor of the Charlotte Observer. Jim, the floor is yours.

JIM WALSER: Thank you. I was asked today to talk about a project that we worked on over the last couple of years called "Taking Back our Neighborhoods." I hope you have a copy of this, to at least see what it was we're talking about here.

In 1994 and 1995 and on into early '96, the Charlotte Observer ran a series of stories called "Taking Back our Neighborhoods." It was ten separate pieces, running on a Sunday and a Monday, that examined some problems that were emerging in the inner-city neighborhoods of Charlotte. It started after the killings of two young Charlotte police officers as they chased a drug dealer through a public housing project in early 1994. It was a crime that outraged the community and sort of symbolized a lot of things that were emerging with crime in Charlotte. It also made us at the newspaper reexamine the way that we covered crime: which we've traditionally done in a very episodic way, crime to crime, in a way that never, we didn't feel like, gave us a true picture of what it was like to live in the neighborhoods that were most affected by drugs, violence, teenage pregnancy, dropouts, a number of other things. We didn't get a full picture. So we decided we would take it a very different way.

Among the other things that we found out was that Charlotte, which ranked 34th in population and has an image as sort of a beacon of the New South to some people—a very prosperous, up-and-coming place—was actually 18th in violent crime: way ahead of where it should have been, in terms of per capita . .. the way you look at crime. So we decided to do something about it. Or try to do something about it, and to examine what role we could play as a newspaper in what's traditionally been something between a community and the police.

We started out by examining crime statistics in a new way; we broke it down by neighborhood. Everybody in Charlotte lives in neighborhoods; but traditionally the police had broken down crime into their own ways, into districts for the police department, which didn't really bear any relationship to anything else. When you talk about how to combat crime, people will talk about doing it neighborhood by neighborhood, but nobody knew how the neighborhoods ranked in crime. So we looked at it differently: ranked the neighborhoods in Charlotte, neighborhood by neighborhood, and came up with a list of the 90 neighborhoods and how they ranked in crime. We then polled the people in the most violent neighborhoods. We took the top 10 violent neighborhoods and polled those people on what they thought the solution should be: what they saw as the problem, how they perceived it, what their lives were like, and what they thought should be done about it. So that was different than the way we would normally cover a crime in our community.

From there, we also formed a coalition with a TV station and two radio stations, so that when we came out with our stories on a Sunday in the Sunday paper, they were in conjunction with a TV show that night and in conjunction with radio programs all that day on radio. So we would run a media blitz on a Sunday, where we would have a substantial piece in the newspaper, there would be a television program that night asking for volunteers, and in the newspaper and on the TV show we would ask for people to volunteer to do whatever they wanted to do—but they could call one phone number. It was easily accessible. They could call that phone number, and the United Way would link up people who called in with actions that they might want to take or things that they volunteered to do. That's very unusual for a newspaper, which traditionally covers things and pretty much leaves it laying there and moves on. So we did this over a year and a half.

This is a quick summary of the things that I think that we learned. One of the things is that when you break it down by neighborhood, people identify more with it. They live in neighborhoods. They don't live in crime districts, or in districts put up by the police department, or in zip codes; they live in neighborhoods. It's very important organizationally, if you're combatting crime, to be organized by neighborhoods. The other thing is that when we asked people to show up for town meetings and to be on advisory panels to help us decide what the story was, they actually participated. They came out; they came out in hundreds. They packed gymnasiums and churches throughout Charlotte to come and tell people on these panels—like the police chief, county commissioners, city councilmen—what they thought the problems were. These are people in poor neighborhoods, for the most part, who traditionally have not had much access to public officials because, quite simply, they don't vote so they don't get much of an audience.

The other thing is, when we asked people in the general community to volunteer, amazingly, they did. People came forward by the hundreds to help out in these neighborhoods. The way we did it—with the list in the newspaper, the phone number on the television, the phone number in the newspaper—gave people access that they didn't have before.

The final thing I think we learned, we spent a lot of our time talking and writing about solutions. We wrote about programs that actually worked in other places around the country—things like you heard this morning about the Community Development Corporation. We went and wrote about that up in Newark and other places where it was in existence and said, "Why can't we do this in Charlotte?" We tried to be . . . not only show the picture of what the neighborhood was like, but also try to draw a picture of what had worked in other neighborhoods around the country that had faced similar problems.

So those are some of the learnings that we had on it. It was a very experimental project. It involved cooperation with the United Way, which is very controversial in journalistic circles. The project drew a lot of criticism from people in the press, a lot of whom people that I respect and that called it pandering, or that it was somehow violating the principles of objectivity that people take to rule journalism. Others said we were participating in the parade; that newspapers should cover the parade, but not participate in it. And all of that is true. The only thing I can say is that we saw a problem and we tried to come up with a way that journalistically we could remain sound but help the community grasp and grapple with a problem that had been there for decades, really, been emerging for decades, and was likely to stay that way.

The problems . . . a lot of them are still there. Some things were done. We're continuing to cover the story; we've been doing follow-up stories this year on how those neighborhoods are faring.

It was very controversial, but I can say honestly that it was the best thing I've participated in in my 25 years in journalism, and I've been at the Observer for 17 years. I helped participate in two Pulitzer Prize-winning projects, but this felt like the best thing that we had done. And I'll be glad to answer questions.

GALSTON: Thanks, Jim. Our second witness is Charles Tampio, who is the vice president for programs of the Close Up Foundation. And for those of you who are denizens of Washington in general and Capitol Hill in particular, and you've seen these armies of well-scrubbed and well-dressed young people in and around the Capitol, the odds are it's the Close Up Foundation. Chuck, the floor is yours.

CHARLES TAMPIO: Thank you. With all respect to Mr. Bennett, we want to make sure that those buses continue to visit Washington as full as possible. I once asked a friend of mine who's a Baptist minister what was the principle behind his sermons, and he said that the mind cannot absorb more than the seat can endure. And I would like to commend the Commission on its work and for your patience for sitting through this long day.

Tomorrow we celebrate—celebrate is probably the wrong word—but we mark the second anniversary of the closing of Pennsylvania Avenue, which ended a tradition of nearly 200 years. And it robbed America of an important symbol, which is that the American president lived on a street with a number on the house, like most Americans. On that day, President Clinton addressed a small group of educators that were at the White House (I think you were there, Mr. Galston, at the Communitarian meeting). And he lamented the closing of Pennsylvania Avenue, and said that while Americans have always enjoyed poking fun at bureaucrats and at public officials, the demonization of the bureaucracy had gotten out of hand, and that we have lost the idea of public service or government service as worthy or admirable. That's one fact I'd like to put on the table.

The second one is that one of the tragic things about contemporary American education is how we have made the pageant of democracy so deadly dull. This is the boredom that you were speaking about, Mr. Bennett. The Gallop Poll, in its annual surveys of education, continues to report, as it has every year in which it was taken, that the social studies are the least favorite courses of American secondary school children. The way that we have taught American government, I think, in our schools—which, basically, is how a bill becomes a law—has successfully put American youngsters to sleep for most of this century.

At Close Up, we take a very different approach. We try to empower young people by not talking about the processes of government or the separation of powers, but to talk about how they as citizens can influence public policy. So we introduce them, certainly, to the three branches of government, but also all of the other forces that influence public policy. And our premise is that while many of us in this room took algebra in high school, few of us are algebrists—I'm not sure anyone's an algebrist—but we all are citizens, no matter what we took in school. And we were citizens when we took these courses. So what we try to teach young people is what their responsibilities are today, as a citizen in their school.

The way we do this is, first of all, we focus on the whole of American society. We don't focus on any elites—that's one of the things that makes the Close Up program different from most of the others—so the youngsters that are involved, they're not constituting an academic elite, a leadership elite, or an economic elite. We try to reach all kinds of kids. And our process is experiential. It's often been noted that you learn more from a week in Paris than you do from a month in French class. Or you wouldn't approach the teaching of cooking from a textbook; you teach it from the kitchen. Similarly, we take youngsters into the arena. Sometimes we clog it up; but it belongs to them as much as it belongs to anyone else. And in the process of visiting the Capitol, of going through the corridors where decisions are made, we demystify the process for young people, and, I think, help them to understand that they can be actors in that process.

How do we know that we're successful, or even if effective in what we do? There have been a number of doctoral theses on our subject. But more than that, we've got a lot of very provocative anecdotal information. Last week, we had the very first meeting of our alumni group. We have almost a half million alumni at this point; one of them has just become a United States Senator, and we're very proud of her. And we also get reports from teachers who come with these young people from their communities.

What have we learned that we can share with other groups? Well, first, that experiential education itself is a valid approach; that it helps to connect young people to these processes that seem otherwise abstract to them; that it has an effect in promoting positive attitudes about government that simply are very hard to achieve otherwise through the standard curriculum. Second, we believe in the use of primary sources, whether they be materials or the actors in government themselves. Third, we believe in inclusivity, making sure that all kinds of students are involved. And if you want to insure the inclusion of these groups, then you have to work at it explicitly, and you have to secure the resources to make it happen.

Now, with respect to recommendations that I might put forward, I would like to say that each of the disciplines in education today has a constituency whose support for the discipline is often crucial. So mathematics, for example, has the engineering community that supports that discipline. Chemistry and physics has the scientific and industrial community behind it. Even English has authors, publishers, journalists, who support the discipline. Who, then, is the constituency for civic education? I believe that it has to be government. And lately, government has been an increasingly reluctant partner in this effort, if you witness the cuts in civic education programs and lack of support for programs like law-related education.

So my recommendations are these. First, that government needs to recognize its special role as a supporter of civic education. It can be an important catalyst for this kind of learning. And in the words of the PBS slogan, "If it doesn't, who will?" Second, school reform cannot be allowed to only focus on science and math. The folks in science and math have their act together; they continue to say that it's the center of the curriculum. In fact, I think a case can be made that civic education could be the focal point of school reform. Employers today, in fact, don't comment (as often as it's been mentioned in the press) that they're worried about whether their entry-level employees can calculate. They have calculators for that. What they complain about is that young workers don't subscribe to a common goal, they don't know how to work together in groups, and they don't have the social skills that are required in contemporary jobs.

Third, I would like to say that programs that attempt to encourage civic renewal should be sure to include all sorts of folks. And I've also mentioned that dealing with elites in civic education is an oxymoron or contradiction in terms. Fourth, I think we should teach directly for the outcomes we want to achieve. That is, if we want to create citizens, we should teach skills that citizens need. We can't simply teach history and assume that if students understand a little bit about American history, as a result they will be better citizens. We have to teach it directly, and not indirectly.

And finally, I'd say that we need to focus more on teacher training and teacher development. We need to treat teachers like professionals, and we have to find better ways to recognize the contributions that they make. And at Close Up—and I know a number of people in this room have spoken at Close Up groups before—you know that our goal is a very brief presentation to be followed by questions. So I'll reserve the rest of my comments till then.

GALSTON: Chuck, thanks so much. Our final witness for this fourth and final panel of the day is Clare Scheuren, who is the president of the board of a new but not unnoted organization called Project Vote Smart. Clare, the floor is yours.

CLARE SCHEUREN: Thank you. I'm delighted to be here. I have the great treat, I would say, of having the opportunity to listen to everyone else speak today. This is a topic that we were discussing earlier—whether that was good or not. I think it's good; I think it's wonderful. I live in the Southwest—I live in Tucson, Arizona—and here in the East Coast, when spring is coming, you push the snow away and you see the crocuses coming up. And when you're a little kid you get all excited that something wonderful is happening that you didn't expect to be happening. In Tucson, Arizona, there's a cactus called an ocotillo—perhaps many of you have seen an ocotillo—and an ocotillo is a plant about 15 feet high that looks like a bunch of sticks in the winter. And in the spring, the ocotillo has little teeny leaves, and just there's one and two; and then pretty soon, these dead sticks are covered with leaves and red flowers at the top. And listening to all the folks in this series of conversations today, I felt like I was in a place where spring was happening.

I'm here today representing Project Vote Smart. And I'd like to tell you about Project Vote Smart and tell you precisely what it does. I'd also like to suggest that there are a number of indicators that we should be looking at—that we shouldn't be looking at the same old indicators of civic dysfunction and civic breakdown. And I think that's evident from the conversation that we've had here today.

Let me start by telling you about Project Vote Smart. It is a national organization that was founded in the late '80s. It was started by a number of mostly retired political leaders: Senator Proxmire, Senator Goldwater, Senator McGovern, Congressman Leach, and others. There are about 35 people on our board now, and Senator Bradley and Senator Hatfield just joined our board just very recently. The organization was founded to address one cause of civic breakdown as it was identified by the board—one cause that contributes to lack of voter participation, lack of confidence in government, lack of trust in government—and that problem was the present campaign system, which has really, really turned people off. And it has some kind of egregious facts that go along with that—many of which you're probably familiar with, but I have a few that I brought along here.

First of all, there are a lot of studies that indicate that this is a problem for the general citizenry, because they believe that government is run for the benefit of special interests. And the campaign system has undermined public confidence and increased cynicism about government. One of the factors beyond the marketing of campaigns and what people perceive as kind of a corrupt and corrupting system that even corrupts the candidates themselves because they have to spend so much time raising money: The cost of running an average winning Senate campaign jumped from $609,000 in 1976 to $3.6 million in 1996; a House campaign, from $87,000 to more than $661,000. Most of that money is used for television ads, sort of marketing of all kinds. And the old style of political campaigns—although it is hard, in a congressional district with about 600,000 people, to chat with everyone—has gone by the wayside. And a lot of people are very discouraged.

One of the reasons why this is, we argue, a bad situation, is that people have found it increasingly difficult to get information. And one of the reasons that was cited by a spring of 1996 poll—a study, actually, by the League of Women Voters—was that a lot of people don't vote because they don't feel like they know enough. Curtis Gans argues that non-voting is a rational response to what's going on in the political system—that you just see this kind of poisonous river, and you don't want to jump into it. You want to get away from it.

Project Vote Smart is a way to get around the problems with the present campaign system which frequently make it hard for people to see the factual basis on which they would like to make their decisions. And Project Vote Smart is one thing and one thing only: it is factual information based on public record; it is for the public, to be accessed free via a telephone call or through the World Wide Web. We have essentially developed a system of voter information. But not just voter information. And I don't know how to get to that point without going off-track a little bit from what Project Vote Smart does. But voting is really, of course, just one political act—and perhaps it's not as significant as many of the things we've talked about here today. Hopefully, we can maybe get to that a little bit more in questions. But Project Vote Smart essentially compiles information and makes it available to the public.

When we did our first national test in 1992, we had 209,000 phone calls. The World Wide Web didn't happen then—I guess it was sort of in the works in some ways, but we didn't know about it then. We had 209,000 phone calls. But after the election, a number of political scientists who work with our organization did a study to see how many people knew about Project Vote Smart. One percent of the American public had ever heard of us—for obvious reasons. We don't advertise; we just rely on the Charlotte Observer and other newspapers to tell the world about us. But only 1 percent knew about us, yet we received that many phone calls.

Just this last year, in the 1996 election—we now have, of course, our hotline, which is staffed by volunteers from universities in Boston; it's based at Northeastern University and at Corvallis, Oregon, at Oregon State University —we had 4 million requests for information. People going crazy right around the time of the election—within a week of the election we had the majority of our contacts, our calls, and our requests on the Web. And this is, hopefully, another little crocus in the snow (or leaf on the ocotillo, or whatever) that people are really interested.

Now, whether they vote, whether they don't vote, we don't know. We've done some studies. Now we know that 6 percent of the American public knows who we are. Maybe they're not quite sure what we do, but they know our name or sort of have a vague notion of what we do. But these people are using our service to become connected to public decision-making, to understanding what is going on in public life: what the laws are, what the candidates say, what the performance ratings are, what performance ratings even are—so there's a civic education component, too. We would argue that our program is essential to a self-governing society.

We only take money from individuals and from foundations; we take no corporate money or any money that could be connected with any kind of special interest. So our organization has, as I say, basic factual information for people who care about what's going on and don't have a habit yet, necessarily, of inquiring and involving themselves in public life.

So I'm very, very glad to be here; and I have a few other notions about things that we should be considering. But Project Vote Smart is all about this sort of informational component. The things that Mr. Tampio is talking about are perhaps much more essential in my mind—and that is, giving people a reason to care. So hopefully that's something that come out of this program.

GALSTON: Thank you very much, Clare. We're now open for questions, beginning with the co-chairs. Senator Nunn.

NUNN: Clare, thank you, and Jim and Charles, all of you, for your testimony, and also your patience as the last panel of the day. We thank you very much.

Particularly with Jim here, I'd like to hear both of you, Clare first and then Jim. Clare, would you state your opinion of why your organization is necessary? With all the television, with all the radio, with all the news media out there supposedly covering campaigns in exhaustive fashion, and yet people still feel like they don't have the basic information. I mean, I agree with you—they don't, they feel like they don't. But is something wrong with our news media, in the way they're covering campaigns, that require this kind of organization? Or is it people don't believe they're getting objective information?

SCHEUREN: Well, I think it's both. I think it's both. The television media, as you know, is where most people get their news, unfortunately. But as I understand it, only 2 1/2 minutes a week are devoted to political news coverage on the average television station. So obviously that's not very much attention. And you know very well, from watching the news, what kind of information that is. It's not substantive; it's not detailed; it's not necessarily objective—it's just some momentary little snapshot. It's not really enough. The newspapers—unfortunately, again—are not read by everyone. And that's for a lot of reasons, and it's not a happy scenario; but in any case, that's the situation. So, unfortunately, in that kind of a political climate and this kind of a political culture, it is necessary to have a ready source. And of course, just about everybody has a phone, and a lot of people have computers or they have access to them. And so it makes it easy to get the information when you want it—not when a campaign is going on and someone is kind of telling you you want it, but when you really want it.

NUNN: Okay, thank you. Jim, would you want to comment on that?

WALSER: I agree with a lot of what Clare said. It depends on where you are. If you're in Washington, Los Angeles, or New York, you're getting lots of information about the campaign, lots of information about issues, lots of information about other things, from very big newspapers. If you're in most of the rest of the country, you can struggle to find out what a candidate thinks about a specific issue on a specific day.

We tried a project in 1992, in conjunction with the Poynter Institute, where we tried to focus on election issues as opposed to horse race polls, other election kind of stories, and tried to focus more, both in '92 and '96, on substance, what I would call, as opposed to flash and that kind of stuff. We got a lot of good response in '92, not as much good response in '96. I think there was just generally, obviously, a lot more interest in the '92 election. But over and above that, the problem is, in newspapers, that sort of conflict between how much people are interested, how much are you going to give them, and, if they're not voting, how much do you really want to give them. And then, on the other hand, what's your role as a newspaper—is it to provide the information, or is it to sell newspapers? And if they're not voting, then that would seem to indicate a lack of interest in it; so some newspapers abandon some of their coverage, I think, from previous decades or whatever. It's less important.

NUNN: Let me just throw one thing out here. And it may not have any meaning . . . but you get mentioned as a presidential candidate in this town by one of the great mentioners, whoever they are—and Bill Bennett's been in that situation more recently than I have, but I was in it in a big way in 1988—I'd not decided to run but obviously I was thinking about it, and all of a sudden —

BENNETT: I mention your name every chance I get.

NUNN: You must do it so often it's no longer newsworthy. Ration it out a little. But, nevertheless, as soon as my name got mentioned and I was thinking about it, all of a sudden—it happened almost overnight, just like that—the reporters covering me shifted. Totally different group of reporters. Before, it had been foreign policy, defense people—people that, whether I was involved in the budget or whatever, they were people who really were following substance. All of a sudden, bang, I'm hit with a group of reporters that could care less about anything substantive I said. I could not say anything that would make news on the substance any more. It was all about personality, horse race, posturing. I mean, they'd write a whole paragraph on why I said something without ever saying what I said. I was never so relieved in my life to declare I wasn't going to be a presidential candidate. And then, just like a light switch, a different group of reporters—not nearly as much reporting, but thank goodness, it was substantive. I mean, somehow or another, the news media, it seems to me, has an obligation to cover the substance of a campaign. And if they don't have a group of people that are capable of following the substance, maybe they ought to get a different group of reporters out there, or train those reporters.

I'm not saying that the political reporters aren't skillful. They are. But they are not giving people substance. And they certainly make it difficult, almost impossible, for a candidate to talk about substance. So that the whole incentive system is to figure out some way to say three or four sentences that mean absolutely nothing, that gets you on the news, and sort of convey your personality or your charisma, or lack thereof.

I also got a letter, Bill, about then. Some fellow said, "Senator Nunn, please run for president. My family and I will vote for you, we'll support you," it said. "We're desperate," he said. "This country has had all the charisma it can stand." That helped make up my mind. So maybe Jim would like to comment on that.

WALSER: I would just say, I think people . . . what you describe is interesting. I know there is a movement in the country, sort of organized around the Pew Center for Civic Journalism, which is trying to . . . facilitate, I guess, for lack of a better word, to get better coverage in newspapers, to have newspapers focus more on issues. As TV moves more and more to fast-moving, it takes away daily news kind of coverage imperatives from newspapers. What newspapers should be left with is the opportunity to go more for substance. Now, whether anybody wants to read that is where the tension is, and whether or not newspapers can continue to be viable financial institutions or financial —

NUNN: But you found people reading what you were writing in terms, when you shifted the way you were reporting on

WALSER: We did in '92. '96, we haven't done as much polling back on it. But I think, in general, in '92 we found very high readership. On this series . . . there were surveys done after this series ran, which focused very much, I think, on substance, and found that 84 percent of the people in our market knew what this series was about. Which is pretty incredible. It's like a national advertising campaign; it's almost like McDonald's ads or Nike ads or something, when you can get 84 percent of the people to understand what a newspaper series was about. So I think substance can . . . if presented correctly and if it's good enough, I think it can be effective and sell.

BENNETT: Question for each of you. Mr. Walser, I can testify—I visit Charlotte from time to time—there was a lot of local interest in that. I think you did the right thing. You talked about criticism from some of the other media. But did anybody imitate you? Did anybody do the same thing? Have you had any imitators?

WALSER: I don't know. There's been a lot more of what is called public or civic journalism being done in the last couple of years. I don't know anybody who's done a crime series quite like this. Again, the Pew Center for Civic Journalism is pushing that whole concept, and people are starting to buy into it. The question becomes, Can you maintain your traditional objectivity and your role as an auditor of the community while you're also seeming to participate in what could be a solution? Chuck and I were talking about that at lunch, and he was saying he wasn't sure how he comes down on this. And I'm not, either. But what we know is that people are tuning out. Even though Charlotte is a growing area, and in a lot of other growing areas, the newspaper is not growing as fast as the area is. And that bothers us, because we need people to buy the newspaper and read the newspaper. So we're trying to figure out ways to get them involved in reading about civic affairs, because that's what newspapers traditionally have been set up to do best. And if we can't do that, then that's trouble for us.

BENNETT: I wanted to ask Chuck, if I could . . . let me respond just briefly. You know, I wasn't kidding about the buses. I mean, I think it's fine if buses to come to Washington. But I really think they ought to go out there, too. Because again—I'm making this point because I think it's relevant to our deliberations—if we want to talk about civil society in America and who shapes civil society . . . In my view, people in Washington shape some policy and they give out some money, but they do not shape minds and hearts in the way people who make television shows do, in the way people who make movies do. It is power. I believe these guys have the power the church had in the 13th century. And if you don't believe me, talk to 15-year-olds.

Here is my question, Chuck. You and I have been at this before; you know my bias toward the book. What is the indirect teaching of history? What's the direct teaching of history, and what's the indirect? You mentioned teaching history directly rather than indirectly.

TAMPIO: Well, I was talking about teaching civics directly rather than teaching history.

BENNETT: All right, because you said history.

TAMPIO: Excuse me for that. I was saying that if you want civic outcomes, you have to teach civics directly—not teach American history. With respect to TV and movies, I would say this. First of all, I agree with you that those images are very, very powerful, and they're hard for us in education to contradict. But those folks don't have any trouble getting their message out. You know, Arnold Schwarzenegger and Sylvester Stallone get their message out in very powerful ways to young people about their view of society. I do think, though, that you do need to make special effort for young people to see those things that are a little less visible and less obvious.

And the other thing I would say is that, with respect to schooling and teachers . . . as I mentioned before, I think we need to help teachers, give the teachers tools to teach critical viewing of television. When I was in school, we learned grammar and rhetoric as a way of understanding language so that we wouldn't be manipulated by it. Similarly, I think we'd better start teaching rhetoric of symbols and images in schools, to help kids develop the tools to analyze or view critically those images and not be manipulated by it.

BENNETT: It's just . . . the caution, to me, is, when I toured American schools, I did not see such a great bias in terms of what we call book learning in favor of so-called real-world experience. I saw the other day: never have American students taken more trips to Paris than they are now, and our knowledge of geography is at an all-time low. Especially if you're watching the movies all the way and the whole thing. (I'm playing the part here.) Anyway, I think we don't have to choose. I think we can both read the Federalist Papers and talk to local officials and government officials.

But the point about power I just want to make again, and then I want to ask Clare my question. Take the "Ellen" episode. I'm not going to get into whether you were for it or not, or on her side or whatever. The only point I would make is, how much went into putting that show in front of the American public. I mean, my gosh . . . I mean, that is an extraordinary exercise of power, it seems to me. And some interesting crossover questions: Was this news? Did that deserve to be on ABC News, on Prime-Time Live? It's all part of one company. Again, it's the Madisonian point: When you get that much power—and I will argue that was enormous power, because no one could avoid that . . . and it is, after all, a television show (with all due respect to Ellen and Dan Quayle, it is only a television show)—did it really deserve that much?

That's not really the point. The point I'm making is—Boy, they decided to put this thing in front of our faces, and they got it there, minute after minute after minute. That's power, and it's worth exploring.

And it's a related question, Clare, to you. Sam talked about the media pursuing him. And it's funny—I don't know what this effect is—but the more journalists you get, in some ways, it strikes me, the less independence there is. I went to this White House correspondents' dinner this year, one event I go to in the spring. And I walked in and there was a breathless reporter from ET, Entertainment Tonight, saying, "Are you Mr. Bennett?" and I said, "Yes." He said, "Are you thrilled to be here with all these journalists?" I said, "Thrilled. Thrilled. Nothing better." Right, Sam? They talk to each other. They now interview each other. And if you put on the radio and TV, they are now interviewing each other. This is like the mirror talking to the mirror talking to the mirror; this is some joke from Kierkegaard or something. Is anybody out there actually doing anything, or are we all watching it? What do you think?

But the effect of this is to make . . . and you can just try it. If you have any access to the media in this town, all you do is, you just try an experiment. Just drop one little leak, one little incorrect rumor with enough personality in it into the mix, and watch it go around. And it'll catch on fire. That's why I think it's absolutely critical what you're doing. More is not any protection.

NUNN: I was wondering where all that was coming from.

BENNETT: Empower America, 1-800-332- . . . And we're in your book, and I thank you as one of the sources. But it seems to me there is a kind of —what was Harold Rosenberg's phrase?—a herd of independent minds, which is what we've got in this town. And it is crucial to get those other perspectives and points of view, because you get . . . What is the effect?—there's some smart social scientists here who could tell me what this is—that the more you get, the more uniform it gets. The more homogenous the news is, the "samer" it is. I get five papers now in the morning—USA Today, Wall Street Journal, New York Times, the Washington Times, the Washington Post. And with the exception of the Washington Times, the other four are (not in terms of spin, but in terms of what's reported—out of a great variety of events going on in the world) very much the same. I think that's to you, Clare. I guess it's to everybody, to the three of you.

SCHEUREN: I can speak to that briefly. First of all, a really wonderful but depressing book was published last year by Tom Patterson, who's a political science professor at Syracuse University—perhaps you're familiar with it—called Out of Order, in which he studied media coverage since 1988 of political campaigns. And he has charts and graphs about this issue that you're talking about, where the reporters interview each other. And it's kind of hilarious when you read it, because it's so crazy. And the numbers of minutes that are spent—and I'm sorry to say I don't have that off the top of my head, because it's really amazing. And we know this from watching all those shows that are on the news—so-called public affairs shows—where, of course, people talk to each other. The citizens out there in the real world are concerned, and not necessarily even consciously concerned, about this political culture that contributes to what Senator Nunn is talking about—where all of a sudden, it's a marketing issue. You know, first it was sort of an interesting thing, and now, all of a sudden, it's a personality and a marketing thing. So we've got to change the face of things and get the right people in to take care of this new development.

And the reason that this is happening, I would easily argue—and this gets back to this whole lack of connection and lack of civic sense and lack of commitment to the ideals of democracy and lack of understanding of it—is that the political culture itself is a flat line. It doesn't have a dimension to it. We see this disjuncture between how many kids are in soccer and how few people vote. What is that? It's a real problem.

ELAINE CHAO: Thank you very much for this Reporters' Sourcebook. I understand that you also produce the Voter's Self-Defense Manual.

SCHEUREN: Right. And we also have several other publications, including a guide to the World Wide Web.

CHAO: I see that in the back. I was kind of curious. You mentioned your funding. You mentioned that you are funded . . . 40 percent of your funding comes from foundations, and 60 percent comes from 37,000 individuals.

SCHEUREN: Right. Well, actually we have 55,000 now.

CHAO: Who are the foundations that are supporting this, and what is your overall budget?

SCHEUREN: One and a half million dollars during non-election years. Two million during election years.

CHAO: How many copies of this do you produce?

SCHEUREN: Twenty thousand. And we give it to political reporters. But we do produce millions of those Voter Self-defense Manuals. The foundation that supports us the most is Carnegie.

CHAO: Do people just call up the 1-800 number and ask for these?

SCHEUREN: Well, those are available to political reporters. Usually, the general public doesn't particularly know about them, although they're welcome to get them if they call. This book, the Yellow Pages, and then the Voter Self-defense Manual, we send them to anyone who calls and asks for them. We also receive grants for special projects in areas where there are large numbers of people who traditionally haven't voted—low-income, minority, and youth voters. So then we publish that book, the Voter Self-defense Manual, in Spanish and in Chinese and in Vietnamese and a number of . . . I'm trying to think, there are about five languages that we publish it in. So we've had a lot of opportunities to give that book out. And of course, we do it through civic organizations like the League of Women Voters, so there's some kind of connection there, where there's some people registering people to vote or answering questions, and some list forums they can go to, and that kind of thing. So it's not just sending this information out without any local connection.

CHAO: No, I wasn't making any such judgment. I was just curious how you distribute the publications. Thank you.

PETER GOLDMARK: My question is for Jim Walser. I've got to disclose a couple of affiliations to do this. I am on the advisory committee of the Pew Center for Civic Journalism; I am also on the board of the company that owns the Charlotte Observer. I think this civic journalism movement is the most important and most powerful current of renewal in the American media, as the discussion here today and elsewhere around the country reveals. What the media is doing and how it's doing it is right at the root, right at the intersection, of a lot of things we're wrestling with. There is, however, Jim (and I thought you were a little mild on this) a very serious and blistering counterattack on civic journalism from the people I call the cardinals of the curia—most of whom are editors of the five newspapers you get every morning, Bill, or at least of three or four of them. And I think it would be useful, Jim, if you just take a second and list the major . . . incidentally, there has been a major blistering attach on the Charlotte Observer itself for its role in civic journalism. I think it would be useful to hear, in your own words, the major charges leveled against civic journalism and how Walser responds to them?

WALSER: Well, I don't think we have enough time to get to all of them. But Max Frankel wrote a column in the New York Times Magazine, basically alleging that it was pandering and that it was an extension of the Fund, the Clean Air Fund, or things that the Times does on that end. Didn't look at it journalistically. I know he wrote this column . . . the fact-checker called me to see if the names were spelled correctly, and I said, "Well, has he actually seen any of the public journalism that we've done?" And she said, "Of course not" —I mean, she said, "No," and I said, "Of course not. Well, let me send you some," and by that time the column was already down the pike.

Len Downie at the Post has been very critical. Again, the whole idea of being in the parade as opposed to being . . . we should cover the parade, not be in the parade—which is really ludicrous in view of what Mr. Bennett was saying, where you have so much of the media interviewing the media. So I mean, the parade, to some extent, has become the media. So you are in the parade—there's no question about that. And our conclusion, after being in the neighborhoods thing—where we were asking people to call the United Way and saying "Connect up with somebody over here to do something good in the community"—was, "Okay, we're not doing it. We're sending it to the United Way; we're just being more active and proactive in terms of how we get people to where they can feel like they're participating and doing some good."

Let's see, what other criticism. Michael Kelly in the New Yorker ripped us apart on the "Your Voice, Your Vote" project that we did in '96, which was a consortium of 16 media outlets in North Carolina which was designed to get more at issues and away from the kind of personality journalism that Senator Nunn was talking about. His central charge, I guess, was that we had not taken on the real issues, which he defined as race. And he quoted Harvey Gantt's campaign manager as saying, "We tried to talk about race, and the Charlotte Observer wouldn't listen to us." Which was so ludicrous, because, number 1, if you're a black candidate in North Carolina, the last thing you want to be talking about is race, and number 2, if they wanted to talk about race, we would have been more than glad to cover it. But of course, they didn't. They were saying that by having a media conglomerate there, sort of writing about the same issues—even though they might be the right issues—we were, in effect, not allowing Gantt to get his message out. And of course, the other candidate in that was Senator Helms, who's always critical of the media. So we were right in the middle of both camps on that one.

It's been pretty intense. I agree with you; I think it's the cardinals. It's basically people who are in situations where they're in the middle of it. They don't see the need when you're out in places like Charlotte or in Kansas or in California or Arizona, where you don't get page after page of political coverage every day in your newspaper. You get very, very little political coverage, and a lot of that is from AP or is very watered-down coverage—not very personable, not very accessible, not very meaningful, for the most part. And that's a lot of what constitutes political coverage out there across the land. And of course, the personality stuff is what dominates in New York, Washington, Boston.

So, yeah, we got criticized quite a bit, and we wrote a lot of letters. We got quite a bit of criticism for taking money from the Pew Foundation to do polling and to pay a community coordinator in the newsroom. The Wall Street Journal wrote a front-page story about that, and subsequently, as you know, Knight-Ridder has decided not to take any money from outside sources. None of that money was ever used in the newsroom per se, but—

GOLDMARK: One last question. One of the charges of the cardinals of the curia is that one of the most important functions of the press in the American system is to bring bad news when that must be brought, and that the kind of process that your story involved, and some of the other things the Observer has done and in other papers around the country, may weaken and compromise your ability to bring bad news to us when you alone can bring it to us. The Charlotte Observer has been in this for four or five years. Have you seen any compromise of this, the willingness to do the tough job?

WALSER: Not at the Observer. I do think that possibility could exist. There have been stories written about places where it was alleged to have happened. There was a long article in the Columbia Journalism Review last year that contained some of that. It could happen. It has not happened at the Observer. We had a story last week about a major community leader who was involved in some of this stuff that we did, who had inflated his credentials. And we went with the story. We got a lot of criticism for that, and it was a tough story to put in the paper, because the guy had done a lot of good in the community. But we went with it. During the middle of this, we ran a story about the United Way and how it was spending too much money. There were charges it was spending too much money on administrative costs at a time when we were sort of doing business with them, I guess. But it could—it does have that possibility, if it were abused.

RICHARD LAND: I'd like to comment and address this question to really all three of you, if you want to answer it, or serious observations. I have to go back to what Peter Goldmark said before lunch, about how what's going on in civic renewal in community organizations, for instance, has been missed by both major parties, has been missed by the media, and to a larger degree has been missed by the government. I think that's indicative of a general problem we have in this country right now. And that is that I think that our national institutions are way behind the curve of something extraordinary that's going on in the United States.

And I think one of the reasons for lack of participation in the political process is that more and more Americans sense that the two major parties are increasingly out of touch with where their country is, and where they are, and what their concerns are; and that the two parties really are the Outs and the Ins, not the Republicans and the Democrats; and that when you elect people to Washington, they come to Washington and then they get coopted by the chattering heads, by the chattering classes in Washington, far too often. And as I go around the country, I hear this complaint. "We elected this guy, he was a good guy, and we sent him to Washington and now he talks just like Washington." Which reminds me of, I think it was Clare Booth Luce's comment about one of the great strengths of Ronald Reagan, which made him impervious to this in many ways, was that, from his movie career, he learned very quickly the difference between critics and box office, and didn't seem really to care much about what anybody in Washington said about him.

But I think that—and Bill, this goes back to your comment about the media—I really think that what you said about the newspapers is even more true of the five major networks. You talk about a parade? They're a parade in lockstep. And until that phalanx of the five major networks is broken, we're going to be playing defense. It seems to me that the best thing that could happen to this country would be for a group not controlled by the various elites on the two major coasts—and by that I mean cultural and social elites —if they were to be able to purchase one of the five major networks—and if it's not the Turner network, move it out of New York and Los Angeles to a place like Atlanta or Chicago or Dallas—and consciously attempt to get in touch with what's going on outside of these chattering classes who talk to each other.

Clare, do you focus on other than national elections? That's one thing, I think. Because I think I feel a sense in the country of people being more interested and more involved at the local and state level, because they really think now that makes more of a difference—that they can see what they're doing make a difference. And are there projects similar to yours, the Close Up project, at the state level in any state?

SCHEUREN: The answer is yes. In 1996, we did cover legislative races in states, and we have a lot of information—especially, of course, if you called our phone line or our Web site, because we're connected to the state information systems of the different state legislatures. But we did collect information, and we do have information, on 13,000 elected officials in the United States right now. And in the case of the state legislators, a lot of them did not respond to our questionnaire asking them what their concerns and issues and emotions were, because they really didn't know quite who we were and what it was all about. We have this survey called the National Political Awareness Test. Now, federal candidates . . . over 80 percent complete it, and in the states we only had 34 percent last year.

But the answer is yes, we do have local information. And yes, we do have a lot of information about issues that could be useful in local conversations and study groups and action/development programs.

TAMPIO: I first got involved in the Close Up program when I was an official at the state department of education in Rhode Island, and after bringing a group of students and teachers to Washington, found that they were having some difficulty translating the motivation and excitement that they had, that had been generated here in Washington, to the local scene. So I helped to organize a program in Rhode Island, where we brought kids all the way to Providence from throughout the state. And it was an attempt to duplicate the Close Up program at the state level. We did that at the municipal level, and we have about a hundred of these programs that go on around the United States very successfully. And actually, our last sermon here in Washington, before we send them home, is that here you see a lot of the headlines about figures that you know, and now you've seen them. But in fact, if you want to make a difference in your life, your daily life in your community, the action is at the state and municipal level. And we give them some printed materials that help them do that and assist their teachers back home.

And with respect to what you said about television, I just need to make a plug: that Close Up, in 1979, worked very closely with the folks on C-Span to create an alternative network, to provide an alternate source of information from what the commercial media were providing.

ANNA FAITH JONES: I just had one other that's somewhat on the same line. Not about political campaigns, but . . . you said, you know, Jim, that newspapers feel that their business is to observe and report on the parade, not be a part of it. My sense of it is, they selectively only report on the parts of the parade they want to report on. We convened a group of the media in Boston just to say, "Report on the entire parade. All you do is hold the mirror up and report the most awful and controversial things that are going on, again and again. And then you decry that as being what's happening over the entire community." And what we were trying to say is, There are a lot of good things going on. We can tell you the things that we support. Why don't you ever cover that? "Too hard to get into the community; we don't know people." You know, if there's something bad that's going on, you can call a reporter in a minute and he'll be right there.

But I guess my question is—and I'm for public journalism; I support that, I know that's a great leap beyond that—but I would like to ask, Why not simply report the entire parade? Why is there such selective coverage? And when there is, as we've heard reported today, this movement toward people getting engaged and making good things happen and at every level in their community, why is there not more reporting of that? Why isn't that considered a legitimate part of the parade?

WALSER: I can only speak to the part that I know about. I think that traditionally, news has been defined as somewhat about stuff going wrong. And that's the traditional definition of the news; and that people were doing things right was sort of accepted. Unfortunately, the media is so dominant now, such a part of our lives, that it's an unremitting assault of negativism, if you don't watch it.

And as we hold up . . . We say we like to hold up the mirror to society. But what we mostly reflect back is the plane crashes, wars, and negative things. And people are telling us, by every survey we do, they say the same thing that you are: "There's good things going on in the community; why don't you report it?" And what we were determined to do with "Taking Back the Neighborhoods" was say, "Yeah, there's some bad stuff there, but there's a lot of good people in these neighborhoods. These neighborhoods are not monolithically bad. There's a lot of good people in there, and we're going to spend the time." It took a lot of time. We sent five and six reporters into these neighborhoods, and they stayed, in some cases, for six and seven weeks. For a journalist, that's an incredible amount of time, unless you're writing a book or something.

As far as TV goes: I think the reason that they cover quick and dirty things is, it's cheap. A lot of local TV stations, in our market at least, have had tremendous cutbacks in the number of reporters that they have. A lot of them used to have investigative units; they had political reporters. A lot of them don't have that any more. They have three or four name reporters, and they have to cover everything. And they don't have the time to go out and do exhaustive looks at things. And our media partner in this, WSOC—which has the reputation of being sort of "if it bleeds, it leads" kind of TV station—they came in and did ten very classy documentary-style efforts on this thing and won a lot of recognition for it. But whether or not that translates into rating points and money for the station, I don't know. But I think the media in general, and certainly newspapers, are definitely looking at redefining how they view news. And in some cases, it's going to be that something good is happening someplace. I know it is in our newspaper, anyway.

HENRY FERNANDEZ: Project Vote Smart. You're also on-line, you have a Web site, and . . . how people in the legislature voted on different issues is on-line. I know also that groups like the Christian Coalition similarly are on-line and, for issues that they think are important, can tell their constituencies specifically how people voted, who's in, who's out, from their perspective. And it seems that this pretty much . . . if you're an advocacy organization, in the next year or two, you're going to have to have this to kind of outreach. I'd be interested: What impact do you feel that that involvement, the on-line involvement, has had on the work that you're doing? How would you describe—even anecdotally, if you don't have any statistical information?

SCHEUREN: Well, it's had a huge, huge impact, because people could find us on the Web when they're intentionally looking for us and they have our address and they want to find us, but also could find us through other connections. It has increased the number of requests for service, as I said, into the millions now. And we have a lot of . . . of course we have our information on-line, but we also have connections to other sources of political information.

I think the Internet is . . . I mentioned earlier that there were a lot of indicators we weren't paying attention to. And it's kind of like the heart disease problem —you have a blocked artery and most of the doctors will say, "Forget it, it's not going to . . ." You either do surgery, or you get around it by getting exercise and stuff and building up the collateral arteries. And that's what the Internet is. The blocked artery is all the things, of course, we've been talking about; and the Internet is another way to get around that. I think it has extraordinary potential. And already, just the issues conversations that you see on the New York Times Web site—which is sort of fairly common—are fascinating. Because people who ordinarily wouldn't go out and buy a National Issues Forum book or go to a forum will have a conversation with someone else in some other part of the world. And of course, it's a great source of information.

FERNANDEZ: I know also that, just locally, I'm on the board of a child advocacy organization, and we do that same kind of voter's guide on-line for the issues that we think are important with regard to children. Not making a decision where people should have voted—we do that through our 501(c)4. But the hits on that are in the tens of thousands. Tens of thousands of people who had no other way to get that kind of information get it there. And I know that groups like the Children's Defense Fund are now doing that same kind of thing on a national level. So the Charlotte Observer, are you all on-line?

WALSER: Yes.

FERNANDEZ: Because I know that the New York Times now will pump to me the specific issues that I want and only those stories—not just from the Times, but from all AP wires and other stories around. What do you think the impact is, for politics and civil society, of the Internet, particularly from a newspaper's perspective?

WALSER: Well, I think obviously, it's unlimited, the potential. I don't know what specifically. We're using it to put a lot of additional information that we don't have room to put in the newspaper . . . we'll put on the on-line. I'm not sure you can get to all the political stuff that you're talking about—that you can get from the Times—on our site yet. But I'm sure it will get to that point.

As far as where it's headed, I don't know. I'm of two minds about the Internet. One is, you can go and get anything you want. The other is that there's so much stuff there that who's going to have the time to sort through it all? And I think that's the tension you're getting there. But obviously, people are getting on there, and they're finding stuff out. And I think that's good news for us. We will become more of a directory to where you can go get information, in some cases, than we will be actually providing the information ourselves. Because there's just so much stuff out there.

GALSTON: If there are no further questions, let me just step out of my role as the silent traffic cop for one minute and comment as a political scientist on what I've heard in this panel. And I want to point to evidence of the pivotal role that newspapers can play in two directions that are very, very important to the workings of this Commission.

Bill Bennett has talked about power, and television as a holder of power, a key holder of power, in contemporary society. Well, what we've heard from Jim Walser is that, at least at the local level, this power is sometimes more apparent than real. If local television stations are experiencing cutbacks, then their agenda will be driven either by the events that are easy to cover or by newspapers that are helping to set an alternative agenda. And the relationship between what newspapers do and what television subsequently does is pretty well established empirically at both the local level and the national level. So I want to suggest that what the newspaper sector chooses to do, or to forbear from doing, in the next 10 years is going to be a very, very important driver of what this incredible power called television ends up doing, particularly in political and civic and civil matters. So in my judgment, you are at the epicenter of hope in this entire sector.

The other thing we know from the political science literature is that there is a very strong positive relationship between newspaper reading and political engagement of all sorts, and, regrettably, an equally strong negative relationship between television watching and political engagement of all sorts. So the ability of newspapers, in my judgment as a political scientist, to regain and then to play forcefully their historic civic role in this country, is going to affect what a group like this will be studying, and the facts that it will be able to cite, twenty years from now. And if newspapers can figure out how to square this circle in the early part of the 21st century, we'll be going in one direction as a civic society. And if you don't, I fear that we won't. And on that combination of hope and apocalypse, I declare the second plenary session of the Commission adjourned. Thank you very much, one and all.

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