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Manuals and Guides: Community

Community Building in Public Housing
Ties That Bind People and Their Communities, continued

April 1997

Manual Index

Foreword
Preface
Acknowledgments
Introduction

I. Community Building: Emerging as a Key Strategy for the 21st Century
What Is Community Building?
Principles of Community Building
Why the Community-Building Trend Is Emerging Now

II. Community-Building Steps for Public Housing Authorities
Preparing a Mission Statement

Naming a Community-Building Facilitator

Creating a Representative Community Organization

Assuring that Management Is Connected and Responsive to Residents Modifying the Physical Setting


III. Community-Building Strategies: Some Examples
Engaging in Community
Setting Community Standards
Increasing Access to Opportunities

IV. Community Building Through Partnerships: Some Examples
Building Bridges to Resources and Real Opportunities
Addressing Health Problems

Combating Substance Abuse

Helping Families Acquire Survival Skills

Addressing Teens' Physical and Emotional Health

Helping Residents Acquire Education and Skills to Succeed

Opening a Wide Range of Opportunities

V. Conclusion
Endnotes

Contents

Building Bridges to Resources and Real Opportunities
Addressing Health Problems
Combating Substance Abuse
Helping Families Acquire Survival Skills
Addressing Teens' Physical and Emotional Health
Helping Residents Acquire Education and Skills to Succeed
Opening a Wide Range of Opportunities

V. Conclusion
Endnotes

Part IV: Community Building Through Partnerships

Part III presented examples of community-building initiatives that reflect three key themes of community: engaging residents, setting standards, and accessing opportunities. This section provides additional examples of initiatives, selected to illustrate community building through partnerships.

Forming creative partnerships with appropriate public and private entities can make it possible to implement comprehensive community-building strategies to provide opportunities now lacking in the lives of public housing residents. Among such underutilized resources are community foundations; churches; trade unions; business associations; universities and community colleges; and national community service programs such as AmeriCorps*VISTA, RSVP, and the Civilian Conservation Corps.

PHAs have expressed pleasant surprise at how ready and even eager many area institutions are to collaborate with PHAs and residents on promising new programs, whether they involve providing volunteer medical or nursing interns to help with immunizations or health education or contributing matching funds, computers, or other in kind support for a new onsite learning center. Indeed, such partnerships have proven an effective way of using limited resources to leverage much more substantial funding for projects ranging from on-the-job training to home ownership programs for residents.

This section highlights several examples of creative collaborations that are delivering new services, providing a wide array of opportunities, or otherwise helping residents of public housing move constructively toward both sustained independence and a new sense of community as a resource and a responsibility. Many others could be cited. As in part III, attention is drawn to principles of community building.

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Building Bridges to Resources and Real Opportunities

The network of partners created by the residents of Charter Oaks Terrace Development in Hartford, Connecticut, with the assistance of the Hartford Housing Authority (HHA), offers a stunning example of what such community collaborations can accomplish.

In 1995 the Charter Oaks Tenants Association, HHA, Trinity College, Capital Community-Technical College, and several other educational institutions, including the local public schools, came together to form a Campus of Learners Committee (COLC) for the development. COLC's stated purpose was to help Charter Oaks residents break out of their former isolation and position of dependency by creating connections with outside resources and opportunities to realize their goals and potential.

COLC linked residents to existing job-training and educational programs offered by the partner institutions and developed new programs designed to meet unmet needs, not merely for adult residents, but also for children as young as 6 months old.

Mary Hooker Elementary School, which is attended by approximately 200 Charter Oak children, has the worst standardized test scores in Connecticut. With the help of the COLC partnership and an investment of $435,000 in network-accessible computers and a new media center, the school is developing a modified magnet school program that will enable parents to enroll their children in one of four special "academies using curricula focusing on traditional education, health and allied sciences, environmental studies, or the arts to energize and engage children and give them a practical framework within which to use and apply more conventional studies. A.I. Prince Technical High School, where approximately 60 young Charter Oak residents attend, has applied for and secured grants from HUD, HHA, and the State of Connecticut to enhance its course offerings in carpentry, asbestos and lead paint removal, electrical repair, building maintenance, automotive repair, and healthcare technology. About 100 adult residents of Charter Oak, meanwhile, were enrolled at Capital Community-Technical College in courses in nursing and other health fields, engineering, sciences, and the arts.

Selected as one of HUD's 25 campuses of learners in October, 1996, Charter Oaks Terrace is making imaginative use of state-of-the-art computer and telecommunications capacities. Three computer learning labs have been installed in Charter Oaks and other local public housing developments. These facilities include special classrooms with interactive video and computer-aided instruction, A $15,000 grant from Southern New England Telephone funded the installation of a high-speed frame relay among the seven principle partners of the Campus of Learners and to the information superhighway. A $200,000 grant from the National Telecommunications and Information Infrastructure Assistance program of the U.S. Department of Commerce funds employment of support staff to refine and troubleshoot the network. One hundred children and teens at a time are being trained in the use of the Internet. A community self-help desk serves as an online one-stop shop for counseling and other support services and is available to resident families. In the near future, adult residents will be able to use special hookups with family television sets to access the job finders web page of the State's labor department, and children will be able to post homework with their teachers the moment it is completed.

The Community/Campus of Learners at Charter Oaks Terrace involves many programs. The Campus of Learners L.E.A.P. Computer Lab, drawing on a $50,000 Drug Elimination Program grant, enrolls more than 100 14-year-old youth who participate in a national model after-school program using computers. Another program pairs high school seniors with Trinity College students to receive stipends to mentor eight younger schoolchildren on an ongoing basis. The children take virtual vacations to other cities using the Internet and write reports about their experiences.

The last of these resources, the self-help desk, is a key feature of the new center, which will include a "one-stop shop" for support services such as substance abuse counseling.

Families have a number of incentives to participate in the Charter Oak Family Self-Sufficiency and Family Investment Center programs coordinated by COLC. One such incentive is the new welfare reform measures adopted by the State of Connecticut, which give families 21 months to find employment and become self-sufficient before their AFDC payments are terminated, although an acute shortage of childcare complicates the picture. The first group of affected residents will terminate AFDC in the fall of 1997. Another recent development that presents both the impetus and the opportunity to take active steps toward sustainable independence is HHA's receipt of $41 million from HUD to demolish Charter Oak's 1,000 aging units and replace them with 363 duplexes and single-family homes.

Seizing the moment, COLC has offered residents the opportunity to qualify for the 500 jobs that the project, which includes a 25-acre economic development site, will generate. With funding and technical assistance from the State's departments of Labor and Social Services and the Job Training Partnership Act (JTPA), Capital Community-Technical College has developed a training course in lead abatement. A local labor union trained 15 residents in asbestos removal, training that would qualify them for a union card, which would in turn make them eligible for job placement and benefits. Several residents have already been hired at $20 an hour to work on other asbestos-removal projects.

Demolition offers a further incentive to Charter Oak families to get involved in Family Self-Sufficiency or Family Investment Center programs: Those who participate in these programs and establish a positive track record will be considered first for the new housing. Model duplex and single-family homes are being built by HHA so residents can see concrete examples of the opportunities to which an investment of their time and skills will give them access. Residents are referred to appropriate COLC partner institutions for job-skills or educational training and connected, as needed, to the social services that will enable them to continue to pursue their stated goals.

To further encourage residents in their progress toward self-sufficiency and to minimize the drain on their fledgling resources, HHA has agreed not to raise the rent immediately after the head of the household finds a job. Instead, as a family meets its goals, the rent differential is placed into an escrow account where it can accumulate toward the eventual realization of other goals, such as sending a family member to college or making a down payment on a home.

Thus a network of partners working together under the coordination of the Campus of Learners Committee, on which residents themselves play an active role, is able to provide resident families with a range of opportunities and the help, contacts, and specific training they need to gain access to those opportunities-and, it is hoped, to independence that they can sustain over the long haul.

Principles illustrated: Emphasize assets; tailor unique strategies for any given neighborhood; be holistic in outlook and integrative in character; reinforce community values and build social and human capital; develop creative partnerships to provide residents with access to resources and opportunities.

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Addressing Health Problems


The Mount Hope neighborhood of the South Bronx boasts the unfortunate distinction of being the congressional district with the highest percentage in the Nation of families that live below the poverty level. But programs focusing on placing residents in jobs encounter a formidable barrier in the form of the chronic health problems of many of these residents.

It became clear that addressing the high rates of hospitalization from substance abuse, HIV/AIDS, pneumonia, asthma, and bronchial infections, as well as the alarmingly high infant mortality rate, was a priority for the neighborhood and a critical component of any effort to help Mount Hope's residents progress toward self sufficiency and independence.

A significant factor was the unavailability of easily accessible, coordinated health services; another was the tendency to delay seeking appropriate care.

To address these problems, a neighborhood-based, multifaceted resource named the Mount Hope Family Practice was established in 1995 as a collaboration between the Mount Hope Housing Company (MHHC) and the Institute for Urban Family Health. As an extension clinic of the latter's licensed New York State diagnostic and treatment center in Manhattan, the new facility provides residents with continuity of care (someone who knows the family's and individual's whole health picture and history), health education and preventive care, specialty services, and referrals.

Seeing primary health care as a fundamental component of its community-building strategy for the neighborhood, MHHC has trained its social service staff to perform health services outreach in the community and ensures that participants in any of the company's other programs are linked to the family practice as well. Before opening the new facility, staff conducted intensive health education workshops to seek resident input and build consciousness among residents around the need for primary health care.

In response to that input, the practice provides x-ray and mammography services and has hired Spanish-speaking staff. It has created 15 new jobs in the community. During its first year, the Mount Hope Family Practice logged 8,000 visits by neighborhood residents. Twice that number are eventually expected.

Principles illustrated: Emphasize assets; tailor unique strategies for any given neighborhood; be holistic in outlook and integrative in character; reinforce community values and build social and human capital; develop creative partnerships to provide residents with access to resources and opportunities.

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Combating Substance Abuse

In Cleveland the Cuyahoga Metropolitan Housing Authority's (CMHA's) Miracle Village offers a stunning model of how comprehensive community building can be used effectively in a public housing context to reduce drug abuse and develop family self-sufficiency.

With the help of Federal (modernization grant) funds, CMHA renovated some of the worst vacated apartments in Cleveland's Outhwaite Homes and, under an innovative partnership with MetroHealth Medical Center, created a residential drug treatment program for women that involves their dependent children, supports the integrity of families, and creates a drug-free community for them to live in.

The comprehensive character of this approach is clearly the key to its success, says program director Ann Sowell. Miracle Village is the first program of its kind to link substance abuse treatment with health care, housing, education, childcare, and other family services, and supportive programs leading toward full-time employment. The results are impressive.


In exchange for signing a pledge to keep herself and her family drug and alcohol-free and to participate in various classes, a woman with a history of drug dependency can receive comprehensive (including group and individual) chemical-dependency treatment as well as family medical and dental services, daycare, school liaison services, nutritional counseling, wellness education, GED preparation, vocation-readiness training, vocational training and job placement, after-school programming for children, evening family groups, parenting classes, help with budgeting, transportation, exercise classes, and educational cultural exposure field trips.

All of these activities are designed to give these women and their families alternate scenarios for their lives and the skills they will need to begin that journey. Resident Hattie Jackson puts it this way: "It's about getting back your respect-your respect for your kids, and their respect for you."

The first step is getting sober, according to resident leader Annie Antoine. "You got to step through that door." Once those children can let go of the responsibility of covering for their mother, "you'll find most of their own 'behavior problems' will often clear up."

Other partners in this highly successful program include a community settlement house, a private vocational agency, the city's recreation department, a publicly funded parenting program, the county department of human services, local churches, a community health facility, a mobile dental van, volunteers from the local recovering community, a transitional housing program, and an outpatient chemical-dependency treatment program for spouses and/or significant others.

To qualify, a woman or couple must have custody of children under age 13, be eligible for (or currently living in) CMHA housing, be willing to be drug tested on request, complete a pretreatment program at MetroHealth Clement Center for Family Care, be willing to participate in the 21-month Relapse Prevention Program, and give evidence of the desire and commitment to maintain an alcohol- and drug-free home.

After meeting requirements for acceptance into Miracle Village, a family moves into a renovated apartment in CMHA's Outhwaite Homes Estates. For the first 90 days, the mother participates in a highly structured 24-hour program.

After successfully completing the intensive 90-day program, the family moves to a nearby apartment where they will continue to receive a wide range of supportive services for up to 21 months that includes continued treatment, health care, housing, and employment support.

Since early 1996, 193 women responsible for 461 children have gone through or are currently participating in this program. At least 65 percent of these women have remained alcohol and drug-free, and 42 women have completed the full 21-month program. Twenty-five women are known to be employed: 18 of them have adequate benefits to enable them to go off welfare. Nine women are currently enrolled at Cuyahoga Community College, 3 more have already received their associate degrees, and 15 are attending intensive GED classes.

As for the children: 21 babies have been born drug-free during the program or followup period; 65 children have been reunited with their mothers; and school-age children's grades have improved significantly.

Principles illustrated: Be holistic in outlook and integrative in character; reinforce community values and build social and human capital; develop creative partnerships to provide residents with access to resources and opportunities.

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Helping Families Acquire Survival Skills

The Center for Family Life in the Sunset Park neighborhood of Brooklyn provides comprehensive personal and social services to children and families to "buffer the negative influences of the environment on children, youth, and families that lead to delinquency" as well as "to counter the forces of marginalization" that make families feel powerless and isolated, according to program documents.

The Center provides intensive short or long-term counseling to families in crisis to reduce the likelihood of long-term problems or family breakup as a result of overwhelming internal or external problems. Women's support groups and therapeutic activity groups for children and teens are also provided, as well as family-life education and discussion groups in which the whole family participates.

Under the terms of its contract with the city's Child Welfare Administration, the Center is expected to serve at least 29 families a month who are referred by the agency for documented abuse or neglect, plus another 187 families referred from other sources or that come in on their own.

Individuals trained in early childhood education provide supervised, stimulating activities for small children, while in an adjacent room, the mothers learn parenting skills and get mutual support for the challenges they are facing and help in evaluating and dealing with school-related and other behavior problems. The Center also gives workshops for parents in English, Spanish, and Chinese at area public schools and other sites, and it hosts community forums on a variety of topics as well. A Parent Advisory Committee advises the Center on matters of policy and planning.

Principles illustrated: Reinforce community values and build social and human capital by strengthening families and helping residents overcome personal barriers; provide a holistic approach to these activities.

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Addressing Teens' Physical and Emotional Health


At the Plumley Village public housing development in Worcester, Massachusetts, a special program has brought together support services identified by residents as gaps in the neighborhood service delivery system. The program draws from a variety of resources, using a coordinated approach.


The Worcester Youth Guidance Center provides tutorial help for children and teens, counseling for individuals and families, and summer youth employment training, as well as weekly consultation and support to the development's Youth Leaders staff, and support for young girls. The Teen Pregnancy Prevention Program offers educational and recreational activities for girls between 11 and 15, and a program called "For Guys Only" provides support around issues important to young males in the 11-to-14 and 15-to-20-year age groups while young people of both sexes are trained under the HIV/AIDS Peer Education Program to work with other teens in prevention/ education programs and supportive activities.

The Plumley Village Health Services Center provides HIV testing and screening for other health problems, family planning services, immunizations and other preventive care, "healthy homes" education, midwife services, and prenatal care.

Principles illustrated: Reinforce community values and build social and human capital; develop creative partnerships to provide residents with access to resources and opportunities.

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Helping Residents Acquire Education and Skills To Succeed

The residents of Seattle's Holly Park development expressed a strong interest in finding employment in the construction trades, so the Holly Park Community Council and the Seattle Housing Authority (SHA) approached the Seattle Department of Parks and Recreation, the Private Industry Council, the Holly Park Community Council, and the Washington Service Corps for their help in creating such an opportunity.

The result was the Holly Park Apprenticeship Program, a 9-month program that would prepare as many as 40 residents between the ages of 16 and 30 for the apprenticeship examinations required to enter the building trades. Participants were divided into teams and set to work for $4.90 an hour on a variety of trades-related community service projects that included building rehabilitation, new construction, maintenance, and landscaping.

Each resident who completes the program and wishes to pursue further education or training receives a $2,362 stipend to be used for tuition and supplies or for paying back student loans already incurred. Some graduates have found jobs with the building and renovation work planned for Holly Park. An important component of the program is an array of support services including childcare, career planning, and resume preparation as well as training in money management, conflict resolution, communication, and leadership skills.

Understanding that for many people, access to education is critical to achieving any degree of sustainable independence, the San Antonio Housing Authority (SAHA) has formed partnerships with local universities to make educational opportunities accessible to residents. Thanks to a special arrangement with San Antonio College, college courses are now being offered right at the Mirasol Homes development for residents and people living in the surrounding neighborhood participating in its Family Self-sufficiency Program. Another partner, the Second Chance Program, has agreed to provide critical supportive services such as textbooks and tutoring, the opportunity to learn from a professional on the job, childcare, and transportation.

At Spring View Apartments, Texas A&M University and St. Philip's College are collaborating with the Family Self-sufficiency Program to create a learning center. Besides housing video conferencing equipment and computers for use in literacy and other classes, the center will provide a variety of electronic services including access to the Internet, which will help residents to improve the language and reading skills that have created barriers to advancement and to break out of the isolation that has excluded them from access to developing opportunities.

Principles illustrated: Involve residents in setting goals and shaping strategies; tailor unique strategies for any given neighborhood; reinforce community values and build social and human capital; develop creative partnerships to provide residents with access to resources and opportunities.

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Opening a Wide Range of Opportunities
A variety of partnerships has enabled the Schenectady Public Housing Authority (SPHA) and its residents' council to offer a wide range of opportunities and support services to residents. These range from classes in nontraditional occupations for women to home-based Head Start (which includes one-on-one parent counseling) and childcare available 17 hours a day (the Schenectady YWCA provides personnel and supervision; SPHA provides the space and building maintenance services). Further examples:

  • Fourteen residents who were high school dropouts are now taking classes and engaged in on-the-job training in construction, leadership development, and esteem building, and graduates move into Section 3 employment opportunities under a partnership called Youth Build/ Schenectady. The partners include SPHA, Better Neighborhoods, Schenectady County Community College, Carver Community Center, the Schenectady Boys and Girls Club, and Schenectady Job Training Agency.


  • The Human Resources Center in Albany offers 10-week courses for women residents in such subjects as carpentry, plumbing, electrical repair, painting, building maintenance, auto mechanics, video/ audio equipment repair, small appliance repair, locksmithing, truck driving, and security.


  • Residents registered with the Resident Self-Employment Program who aspire to become family daycare providers can qualify for a job in the YWCA Day Care Center through a course offered by the Capital District Child Care Coordinating Council.

    A self-employment coordinator acts as an advocate for residents seeking to launch new businesses with venture capital loans from the Schenectady Local Development Loan Fund (CDBG-supported) or the nonprofit Capital District Community Loan Fund. The NAACP/Better Neighborhoods, Inc., Minority Contractor Training Program is providing residents who are already in the contracting business or wish to establish themselves as Minority Business Enterprise and Women Business Enterprise contractors with training in reading blueprints, bonding/property/ liability and worker-compensation insurance, specification reading and bid writing, understanding certifications involved in government procurement contracts, estimating, and other business skills.

    Because many residents have been forced to decline job offers for lack of transportation, SPHA has arranged for low-cost or free driver education Figure 11 Lessons Learned About Partnerships

    Partnerships in service of community building must have parity between the community sector, the public sector, and the private sector. The community sector includes the residents of public housing development and perhaps the surrounding community. The public sector includes the public housing management and other local, State, or Federal Government agencies involved. The private sector includes businesses and nonprofit organizations. Typically, every sector defines the problem or the challenge differently. For example, local government might envision and measure a need in terms of an assessment inventory, census results, or crime statistics. A business entity may see an opportunity in terms of the results of a market research study. Residents typically define the problem in terms of their feelings.

    Some community-building projects have difficulty getting started because of this difference in approach among the partners. One of the first major hurdles, therefore, is to make sure that the problem, the opportunity, or the mission is defined in a way that all parties can buy into it. This communications obstacle must be overcome before it is possible to establish a working partnership.

    Functional partnerships may not form automatically, despite the best intentions on all sides. Sometimes a capacity-building process is needed. To initiate this process, one leading partner, often the PHA, brings all parties together, often with the help of a facilitator. The purpose is to help all parties communicate more effectively and define the issues so that all of the participating parties see problems from the same perspective.

    The partnerships described in this section enable PHAs to extend beyond their own organizational limitations to conned residents to the resources they need to grow in independence. It is dear that the programs made possible through these partnerships offer needed services that help residents overcome personal and institutional barriers to independence. Beyond this, however, each partnership demonstrates that it is possible—if only in a small way—to overcome the isolation that has in the past cut off public housing residents from fuller participation in the life of the larger community and its resources and responsibilities courses for Family Self Sufficiency (FSS) program adult participants and accompanied individuals to lending institutions as advocates for car loans. VISTA volunteers, working as FSS "Project Linkage Service Representatives," transport residents to job interviews, college admissions intake appointments, and drug-treatment intake appointments.

Supportive health services are provided through SPHA's FSS Case Management Program by special arrangement with Schenectady Family Health Services and the Schenectady County Public Health Department. Services include general medical care, immunizations, prenatal services, family planning, health education, and nutritional counseling.

Principles illustrated: Involve residents in setting goals and shaping strategies; tailor unique strategies for any given neighborhood; be holistic in outlook and integrative in character; reinforce community values and build social and human capital; develop creative partnerships to provide residents with access to resources and opportunities.

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Part V: Conclusion

The many examples of constructive programs and partnerships now producing positive results in public housing around America are a cause for hope. They offer persuasive evidence that public housing, long seen by many Americans as a symbol of hopelessness, can become a useful tool for helping disadvantaged families move toward sustainable independence.

Even in the inner cities, where it has long battled adverse circumstances, inadequate resources, and shortsighted planning, public housing has the potential of becoming a model for rebuilding the social fabric-and through it the economic and social well-being-of our deteriorated inner-city neighborhoods.

The key to this transformation, growing evidence suggests, is in developing collaborative strategies that reflect what we have come to know about how community is created and sustained.

The work of community building begins by recognizing the often unseen and unexploited strengths of a neighborhood and the natural propensity of neighbors to come together around matters of shared concern. It asserts that the most sensible way to attack poverty in the long term is to build on those strengths and support these indigenous efforts to build and sustain community.

This requires a willingness to break with old ways of doing things and thinking about problems, for community building is about more than demolition and remodeling. It is also about restructuring the all-important human dimension of a neighborhood, with its attitudes, its relationships, and the expectations or lack of expectations people have about one another.

It is about building a community that nurtures the values and aspirations of its members, supports a culture of work and independence rather than a victim mentality and a dependent way of thinking, and allows families to pursue their lives and do their work in relative comfort and security. The question may be asked: Is the purpose of community building merely to make deteriorated inner-city neighborhoods better places to live, or to help people escape them? The goal of community building is to produce people who have the capacity to take advantage of the range of life's opportunities while building a community that offers a higher quality of life for its residents.

Some public housing residents, as they achieve self-sufficiency and independence, may choose to make their homes or operate businesses in these new, reinvigorated neighborhoods, while others may choose to move on to other opportunities and other settings. Community building enables families and individuals, by working together for their common advancement, to achieve the self-confidence and economic independence that will allow them to make that choice. Meanwhile, community building strengthens the social networks of public housing communities and works to mitigate their obstructive isolation from the mainstream economy and the larger society.

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Endnotes

1. John McKnight and John Kretzmann, Mapping Community Capacity (Evanston, IL: Center for Urban Affairs and Policy Research, Northwestern University), May 1990.

2. Claudia Coulton et al., An Analysis of Poverty and Related Conditions in Cleveland Area Neighborhoods (Cleveland, OH: Center for Urban Poverty and Social Change, Case Western Reserve University, 1989).

3. For more information, see U.S. Department of Housing and Urban Development, Public Housing That Works: The Transformation of America's Public Housing , May 1996.

4. William Julius Wilson, The Truly Disadvantaged: The Inner City, The Underclass, and Public Policy (Chicago, IL: University of Chicago Press, 1989).

5. Judith Gueron, "Linking Residents to Work: State-of-the-art in Connecting Resident Training and Welfare Reform Initiatives," speech at the 1996 Public Housing Summit, Washington, DC, May 29, 1996.

6. Dr. Carl Bell, "The Overlooked Citizens of Our Inner Cities," speech to The Friday Forum at City Club of Cleveland; Cleveland, OH, June 28, 1996.

7. See Ivan Light, Ethnic Enterprise in America (Berkeley, CA: University of California Press, 1972); George J. Borhas, "Ethnic Capital and Intergenerational Mobility," Quarterly Journal of Economics , February 1992: 123-150; Alejandro Portes and Julia Sensenbrenner, "Embeddedness and Immigration: Notes on the Social Determinants of Economic Action," American Journal of Sociology 98:1320-1350.

8. Stephen Rathgeb Smith, "Social Capital, Community Coalition, and the Role of Institutions," unpublished manuscript prepared for delivery at the annual meeting of the American Political Science Association, New York City, September 1-4, 1994.

9. Anne C. Case and Lawrence F. Katz, "The Company You Keep: The Effects of Family and Neighborhood on Disadvantaged Youth," Working Paper No. 3705, National Bureau of Economic Research, 1991.

10. See Sheldon Cohen and Leonard S. Syme, eds., Social Support and Health (New York: Academic Press, 1986); Jonathan Crane, "The Effects of Neighborhoods on Dropping out of School and Teenage Childbearing," in Christopher Jencks and Paul E. Peterson, eds., The Urban Underclass (Washington, DC: Brookings Institution, 1990); Redford B. Williams et al., "Prognostic Importance of Social and Economic Resources Among Medically Treated Patients with Angiographically Documented Coronary Artery Disease," Journal of the American Medical Association 267:520-524, January 22/29, 1992.

11. Donna Higgins, unpublished study (Atlanta, GA: Centers for Disease Control, 1995).

12. In the Midst of Plenty: A Profile of Boston and Its Poor (Boston, MA

13. Report and Recommendations , Cleveland Foundation Commission on Poverty (Cleveland, OH: Cleveland Foundation, 1996), p. 27.

14. Daniel Kemmis, The Good City and the Good Life (Boston, MA: Houghton Mifflin, 1995).

15. An example of a community-building facilitator.

16. Arthur J. Naparstek, "Community Virtues: The Impact on Families," in Family: The First Imperative. A Symposium in Search of Root Causes of Family Strength and Family Disintegration, William J. O'Neill, Jr., ed. (Cleveland, OH: William J. and Dorothy K. O'Neill Foundation, 1995).

17. Mittie Olion Chandler, Virginia O. Benson, and Richard Klein, "The Impact of Public Housing: a New Perspective," Real Estate Issues, Spring/Summer 1993.

Manual Index

Manual Index

Foreword
Preface
Acknowledgments
Introduction

I. Community Building: Emerging as a Key Strategy for the 21st Century
What Is Community Building?
Principles of Community Building
Why the Community-Building Trend Is Emerging Now

II. Community-Building Steps for Public Housing Authorities
Preparing a Mission Statement

Naming a Community-Building Facilitator

Creating a Representative Community Organization

Assuring that Management Is Connected and Responsive to Residents Modifying the Physical Setting


III. Community-Building Strategies: Some Examples
Engaging in Community
Setting Community Standards
Increasing Access to Opportunities

IV. Community Building Through Partnerships: Some Examples
Building Bridges to Resources and Real Opportunities
Addressing Health Problems

Combating Substance Abuse

Helping Families Acquire Survival Skills

Addressing Teens' Physical and Emotional Health

Helping Residents Acquire Education and Skills to Succeed

Opening a Wide Range of Opportunities

V. Conclusion
Endnotes