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Topics: Civic Communication

Civic Journalism
Six Case Studies

A Joint Report by The Pew Center for Civic Journalism and The Poynter Institute for Media Studies
Copyright © 1995 Tides Foundation.
Edited by Jan Schaffer and Edward D. Miller
Reported by Staci D. Kramer

Index

Introduction
Our nation's civic life is in disrepair and the implications for journalism are ominous: Citizens who don't participate in the life of their community have little need for news. Civic journalism seeks to address some of this detachment and improve journalism in a way that may help stimulate civic discourse.

Charlotte, North Carolina
In the award-winning "Taking Back our Neighborhoods/Carolina Crime Solutions" initiative, the newspaper partnered with television and radio in an ambitious project that went far beyond traditional crime coverage and into the neighborhoods most affected by violence. The community response has been overwhelming.

Madison, Wisconsin
Whether using citizen caucuses or citizen juries, inviting citizens to interrogate gubernatorial candidates or listen to "closing arguments" of state Supreme Court candidates, "We the People, Wisconsin" has bypassed formulaic journalism and given citizens creative ways to interact with politicians and with each other.

Tallahassee, Florida
In one of the country's most complex exercises in civic journalism, "The Public Agenda" project has elected to focus not on an election or a single issue, but rather has sought to launch ongoing community dialogues on all elections and issues that affect the community.

Boston, Massachusetts
"The People's Voice" was an experiment in giving citizens an active role in political campaigns. Like most experiments, it had hits, misses and lessons. But the idea survived to be tried again in the 1996 presidential campaign.

San Francisco, California
The "Voice of the Voter" had several high-water marks. It enabled several thousand readers, listeners and viewers to participate in the election. It used the power of the press to force political candidates to listen - and respond - to what the people had to say. And it gave birth to a newspaper-led voter registration drive.

Seattle, Washington
In the "Front Porch Forum," the media partners built a veritable front porch where residents could talk to political candidates and to each other and where a poll picked up unexpected anxieties about the future of the family and affordable housing.

Introduction

July 1995

Journalists have begun to worry about democracy, and that worries still other journalist.

Why all the worry? After 220 years, the American "experiment" in self-government seems well rooted. Besides, journalism's job is to stand apart and tell the story of democracy in action, not tinker with the machinery.

Still, some of us worry that too few citizens are involved in community life, and that those who choose not to take part come to their indifference out of frustration and helplessness, a feeling that some how the system works for insiders and special interests, but not for them. Some have called this "corrosive cynicism." Others more sanguine have called it business as usual.

Journalism and public life have always been yoked. The authors of the First Amendment recognized this link as they tried to reconcile two opposites:

  • Protecting the private life of the young country's citizens while
  • Encouraging an active public life through free speech.
The First Amendment deals with both. It protects us as we worship, gather together, and petition our government. By protecting our ability to speak out, it ensures the discourse essential to public life.

But that discourse is in disrepair. By most common measures of citizenship—registering, voting, volunteering—citizens are shunning public life. The implications for democracy are serious; self-government depends on individuals taking responsibility. The implications for journalism are equally ominous; citizens who don't participate have little need for news.

During the 1990s, journalists who worry about these corrosive forces have taken steps to invigorate journalism's role in a democracy. To some, the clear objective is better journalism, with invigorated public life as a desirable but secondary byproduct. To others, enhanced public life is the end itself, and journalism is the means. These complementary motives meet in a movement called "civic" or "public" journalism. It proceeds on two assumptions.

  • Self-government depends on citizen participation: when civic engagement erodes, so does the need for news media.
  • Journalism can work toward better self-government and public life without sacrificing its cherished values and traditions: indeed, those values and traditions lose their voice in the absence of a spirited public life.
The strategy of civic journalism is simple: Improve the coverage of public life, especially election campaigns, by actively engaging the diversity and complexity of citizens in that coverage. Citizen involvement does not threaten the independent values of journalism; old habits and routines are under scrutiny, not values.

Civic journalism seeks to bridge the dangerous detachment from community that has become the norm in too many newspapers. It encourages journalists to discover how their work can be improved by first acknowledging the detachment, then reaching out to citizens as sources and resources, thus bringing citizen voices and ideas to the foreground.

Our two organizations have been active in this arena.

  • The Pew Charitable Trusts of Philadelphia created The Pew Center for Civic Journalism in Washington to enhance community life through better journalism.
  • The Poynter Institute for Media Studies believes it can improve newspaper, radio, and television news reports by showing journalists how citizens can be valuable allies in the cause of good journalism.
The starting points differ, but the combined objectives—better journalism, better communities—are compatible. This collection of case studies begins to tell the story of their efforts.

The Pew Center for Civic Journalism

By 1993, the Pew Charitable Trusts were exploring ways to stimulate citizen involvement in community issues. They invited Ed Fouhy, a former network news executive and producer of the 1988 and 1992 presidential debates, to research the problem.

His findings turned into a proposal to create the Pew Center for Civic Journalism, the centerpiece of the Trusts' "Renewing Our Democratic Heart" initiative.

The project brings together major newspapers and television and radio stations and helps them develop ways to reconnect to their communities by making the coverage of local issues more meaningful. Indeed, many recognize that their news reports—filled with litanies of social illness and scorecards of special-interest groups—may be contributing to the undercurrent of cynicism and alienation detected throughout the country.

Using polls, surveys, focus groups, "living-room conversations," and old-fashioned shoe-leather reporting, these media coalitions are finding ways to include citizen voices in their coverage. In city after city the result has been both better journalism and improved civic dialogue. The lesson is clear: When journalism helps citizens get involved, community problem-solving improves. And so does the journalism.

This collection of case studies describes three very different approaches. In Charlotte, N.C., the newspaper, a local television station, and two radio stations have addressed the problem of crime in some of the city's worst neighborhoods. In Madison, Wis., a partnership of five media organizations has again and again engaged people in issues ranging from elections, to health care, to the state budget. And in Tallahassee, Fla., citizens have started a dialogue to determine the public's agenda.

Jan Schaffer
Pew Center for Civic Journalism
Washington, D.C.

The Poynter Institute and National Public Radio

By 1988, election campaigns had become a ballet for the press and the candidates. Citizens, for the most part off-stage, found the performance of the politicians and the press increasingly irrelevant. First in Wichita in 1990 and then in Charlotte in 1992, editors began reforming their coverage to bring citizens back to center stage.

In 1994, their successes inspired The Poynter Institute to team up with National Public Radio in five cities—Boston, Wichita, Dallas, Seattle, and San Francisco. In each city, the leading newspaper and public radio station, and in some cases television, cooperated to improve campaign coverage by involving citizens. Involvement included:

  • Polls and interviews to determine the "citizens' agenda."
  • Issue forums and town meetings for citizens to discuss these issues with one another. The Kettering Foundation, originators of the National Issues Forums, provided valuable training and support to NPR affiliates.
  • Public meetings to hear speakers and candidates talk about the citizen-identified issues and the possible solutions.
  • Citizen advisory panels to help sharpen the deliberations and advise the media on how to make the coverage even more effective.
Heading the program for NPR was John Dinges, editorial director, and Jude Doherty, election project director. The NPR involvement was funded in a large part by a grant from The Pew Charitable Trusts, whose funds enabled NPR and its local affiliates to augment staff and pay their share of local issues polls.

This collection of case studies includes three of those cities: Boston, San Francisco, and Seattle.

Edward D. Miller
The Poynter Institute for Media Studies
St. Petersburg, Florida

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